Case

ING - intellichain supply chain risk management

As many companies are looking to achieve greater visibility into their financial exposure, ING undertook the construction of a state-of-the-art supplier risk assessment platform. Combining the powers of news analytics with a sleek and user-friendly design, the new platform is likely to outpace similar solutions  available on the market.

Kotlin
Type Script
React
Springboot

Background

As many companies are looking to achieve greater visibility into their financial exposure, ING undertook the construction of a state-of-the-art supplier risk assessment platform. The idea was to build a tool that would combine the powers of news analytics with a sleek and user-friendly design, possibly outpacing similar solutions already available on the market.

Flock. joined the bank’s innovation team in 2020 and participated actively in the development of the platform.

“Intellichain analyses the immense volume of internet news and returns the 1% of information which requires attention.”

Solution

The tool, named Intellichain, analyses the immense volume of internet news concerning a selected supplier and returns the 1% of information which requires Procurement’s attention and/or action. At the current stage the system is designed to scrutinise existing data only. The future plans are, however, to enhance it with leading-edge predictive features, too.

Our approach was to identify the priorities based on a competitive analysis and proceed with a minimal viable product which will then be launched to our pilot customers (large corporate clients who agreed to participate). At every stage of the project our guiding principles were: ease of use, high interactivity and excellent visual features.

We worked in sprints of two weeks within the scrum framework. Regular UX interviews helped identify possible improvements and the next steps on our way to increase simplicity and boost client interaction within the platform.  

The technologies used include: React, Typescript, Kotlin and Spring Boot. The ease of use of Intellichain is perhaps best summarised by one of our beta customers who called it: “risk management for dummies”. Compared to the other tools available on the market, Intellichain can indeed be called an intuitive and visually attractive solution to a complex problem every Procurement Department knows all too well.



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